AI Assistant on SMS and Voice
Offer an AI assistant subscribers can call or text under your own brand, through a familiar number or short code.
Discuss this serviceThe subscriber experience
Subscribers ask questions, get advice, translate messages, learn and work through everyday tasks. They use SMS or ordinary phone calls without a separate app or subscriber data plan.
- The subscriber texts a short code or calls the service number.
- The operator routes the conversation to Mei’s AI platform.
- The assistant responds in the configured language, using relevant conversation context.
- The subscriber receives the answer over the same channel.
Illustrative subscriber experience
“I have chicken, spinach and pasta. What can I make?”
A practical recipe with ingredients and steps, delivered as a text response or a spoken conversation.
Product features
- Questions, advice, writing and learning
- Translation and language assistance
- Configurable personality and operator branding
- Conversation history and memory
- Knowledge retrieval and optional web search
- SMS and voice access, with optional web or app integration
Operator integration
- Service number or short code and SMS or voice routing
- Subscriber identity, provisioning and usage allowances
- Subscription and carrier billing interfaces as required
- Target-language quality, response length and voice testing
Target languages, voice transport and end-to-end service quality are validated for each deployment. Subscriber pricing and allowances are set by the operator.
Connected actions and expansion
Package specialized assistants for translation, learning or other subscriber interests. Authorized calendar or business integrations can add actions to the conversational experience.
Explore shared capabilities and integrationChoose how we work together
Both models support your brand. Choose the level of product, technology and commercial involvement you need.
Technology Licensing
Mei supplies the AI platform, integration and technical support within the agreed scope. You lead product decisions and go-to-market execution.
Platform fee plus usage charges.
Managed Service Partnership
Mei provides white-glove product and technology management as needed within the agreed scope. We plan and execute go-to-market together, combining consulting with hands-on delivery.
Revenue share, with responsibilities and commercial terms agreed together.
Engagement, pilot scope, responsibilities and production terms are agreed privately for each operator.
Operating experience and pilot
Voxie illustrates the call and text experience. eYano on MTN Congo is an operator-branded SMS deployment; it is not a reference for deployed operator voice service.
Start with an agreed subscriber group, language and service scope. Test real conversations, integration, subscriber delivery and usage before expanding.
Explore Executive Assistant and AI Voicemail