Executive Assistant and AI Voicemail
Replace subscriber voicemail with an AI that answers on their behalf, takes a message and sends an SMS summary with a recording link.
Discuss this serviceThe subscriber experience
When a subscriber cannot take a call, conditional call forwarding sends it to an AI number. The assistant asks who is calling and why, then texts the subscriber’s own mobile number with a call summary and a link to the recording.
- The subscriber enables conditional call forwarding under the operator’s service rules.
- The forwarded call reaches the AI number and is matched to the intended subscriber.
- The assistant gathers the caller’s identity, purpose and message, and records the conversation according to service settings.
- The subscriber receives an SMS notification with the call summary and recording link.
Illustrative subscriber experience
“Please tell Alex that the delivery is delayed until tomorrow morning.”
An SMS to Alex summarizing who called and the changed delivery time, with a link to the call recording.
Product features
- AI answers on behalf of the subscriber
- Caller-stated identity, purpose and callback details
- Message taking and configurable screening questions
- Call summaries, recordings and transcripts
- SMS notifications to the subscriber’s existing number
- Configurable language, voice and assistant behavior
Operator integration
- Conditional forwarding rules and an AI destination number
- Preserve the intended subscriber’s identity on forwarded calls
- SMS gateway and subscriber notification destination
- Recording access, retention and subscriber choices
- Native-language testing, call quality and fallback handling
Target languages, voice transport and end-to-end service quality are validated for each deployment. Subscriber pricing and allowances are set by the operator.
Connected actions and expansion
Add subscriber preferences, permitted transfers, booking links or authorized calendar actions. Verified caller identity and spam reputation require an agreed data source.
Explore shared capabilities and integrationChoose how we work together
Both models support your brand. Choose the level of product, technology and commercial involvement you need.
Technology Licensing
We supply the AI platform, integration and technical support within the agreed scope. You lead product decisions and go-to-market execution.
Platform fee plus usage charges.
Managed Service Partnership
We provide white-glove product and technology management as needed within the agreed scope. We plan and execute go-to-market together, combining consulting with hands-on delivery.
Revenue share, with responsibilities and commercial terms agreed together.
Engagement, pilot scope, responsibilities and production terms are agreed privately for each operator.
Operating experience and pilot
The service combines existing AI call-handling components with an operator-specific routing and notification workflow. Validate the complete subscriber journey in a pilot before rollout.
Start with an agreed subscriber group, language and service scope. Test real conversations, integration, subscriber delivery and usage before expanding.
Explore AI Assistant on SMS and Voice